When calling 110 or 112
Help line 110 is foreseen for the cases when you are looking for immediate help from police – for example, when there is a serious threat to public order, a crime is done or there is traffic accident. In such emergency cases you can also call united emergency line 112.
When calling 110 or 112, please remember to talk as clear and quick as possible – what has happened, where it has happened, who is calling. Try to stay calm and answer all the additional questions. Try to remember all the details of situation. What is also important – do not hang up the phone first – the person you are talking to will explain all the next steps.